Privacy Policy | Meertrack

Effective Date: [DATE]

This Privacy Policy describes how Meertrack LLC ("Meertrack," "Company," "we," "us," or "our") collects, uses, and protects information in connection with the Meertrack platform, website, and related services (collectively, the "Service").

By using the Service, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Information You Provide

Account information. When you create an account, we collect your email address and company name.
Contact information. When you contact us through our website or contact form, we collect your email address and any information you include in your message.
Payment information. When you subscribe to a paid plan, payment information is collected and processed by our third-party payment processor, Stripe. We do not store your credit card number or full payment details on our servers.

Information Collected Automatically

Log data. When you use the Service, we automatically collect certain technical information, including your IP address, browser type, device type, operating system, referring URLs, and timestamps.
Usage data. We collect information about how you interact with the Service, such as pages visited, features used, and actions taken within the platform.
Cookies and similar technologies. We use cookies and similar technologies as described in Section 8 of this policy.

Publicly Available Data We Collect

As part of providing the Service, we independently collect and aggregate publicly available information from third-party websites and platforms. This data is collected by our backend systems and may include company-level information such as pricing, product features, blog posts, job postings, and other publicly accessible content.

This publicly collected data may include personal information such as names, job titles, or professional profiles of individuals where that information is publicly available on third-party websites. This information is collected and used solely for the purpose of providing business intelligence insights. It is not used to build personal profiles, track individuals, or sell personal data.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and operate the Service, including account creation, authentication, and delivering competitive intelligence insights.
To process payments through our third-party payment processor.
To communicate with you, including responding to inquiries, sending transactional emails related to your account, and sending product updates or marketing communications.
To improve the Service, including analyzing usage patterns, diagnosing technical issues, and developing new features.
To ensure security, including detecting and preventing fraud, abuse, and unauthorized access.
To comply with legal obligations, where required by applicable law.

3. Legal Bases for Processing

Where applicable (including under the General Data Protection Regulation), we process personal information based on the following legal grounds:

Contractual necessity. Processing required to provide the Service to you under our Terms of Service.
Legitimate interests. Processing for analytics, security, product improvement, and business intelligence purposes, where those interests are not overridden by your rights.
Consent. Where you have provided consent, such as for receiving marketing communications. You may withdraw consent at any time.
Legal obligation. Processing required to comply with applicable laws or regulations.

4. How We Share Your Information

We do not sell your personal information.

We may share your information with the following categories of third parties:

Service providers. We share information with third-party companies that help us operate the Service, as described in Section 5 below. These providers process data on our behalf and are contractually obligated to protect your information.
Legal compliance. We may disclose information if required to do so by law, regulation, legal process, or governmental request.
Business transfers. In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change.

5. Third-Party Services

We use the following third-party services to operate the Service:

Provider	Purpose	Privacy Policy
Stripe	Payment processing	stripe.com/privacy
Supabase	Authentication and database hosting	supabase.com/privacy
Vercel	Website and application hosting	vercel.com/legal/privacy-policy
Google Analytics	Website analytics	policies.google.com/privacy

These providers may process data on our behalf and are subject to their own privacy policies. We encourage you to review their policies.

6. Publicly Available Data Disclaimer

The Service collects publicly available information from third-party websites and platforms. This data is collected independently by our systems and is not collected on behalf of or at the direction of our users.

Where publicly available data includes personal information — such as names, job titles, or professional profiles — we use that information solely to provide business intelligence insights. We do not:

Sell publicly collected personal data.
Use it to build personal profiles for the purpose of tracking individuals.
Use it for advertising, marketing, or targeting individuals.

The accuracy, completeness, and timeliness of publicly collected data is not guaranteed. Users should not rely on it as a definitive source of personal information about any individual.

If you believe the Service contains publicly collected information about you and you would like to request its review or removal, please contact us using the information in Section 14.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy:

Account data. Retained while your account is active and for a reasonable period afterward to allow for reactivation or address any outstanding issues.
Payment records. Retained as required by applicable tax and financial regulations.
Log and usage data. Retained for up to 12 months for analytics, security, and troubleshooting purposes.
Publicly collected data. Retained and updated as needed to provide the Service. Data may be removed if it is no longer publicly available or upon a valid removal request.

When data is no longer needed, it is deleted or anonymized.

8. Cookies

We use cookies and similar technologies for the following purposes:

Essential cookies. Required for authentication and core functionality of the Service. These cannot be disabled.
Analytics cookies. We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect anonymized usage data.

Managing Cookies

You can control or disable cookies through your browser settings. Please note that disabling essential cookies may prevent you from using the Service. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.

9. Security

We take reasonable measures to protect your information, including:

Encryption of data in transit using HTTPS/TLS.
Access controls to limit who can access personal data.
Use of industry-standard infrastructure and security practices provided by our hosting and database providers.

No method of transmission or storage is completely secure. We cannot guarantee absolute security, but we are committed to protecting your information using commercially reasonable safeguards.

10. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access. Request a copy of the personal information we hold about you.
Correction. Request correction of inaccurate or incomplete information.
Deletion. Request deletion of your personal information, subject to legal retention requirements.
Opt-out of communications. Unsubscribe from marketing emails at any time using the unsubscribe link included in each email. Transactional emails related to your account will continue.
Data portability. Request a copy of your data in a commonly used, machine-readable format.

For California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

Know what personal information we collect, use, and disclose.
Request deletion of your personal information.
Opt out of the sale of personal information. We do not sell personal information.
Not be discriminated against for exercising your privacy rights.

For European Economic Area, UK, and Swiss Residents (GDPR)

If you are located in the EEA, UK, or Switzerland, you have the right to:

Access, correct, or delete your personal data.
Restrict or object to processing.
Withdraw consent at any time where processing is based on consent.
Lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us using the information in Section 14.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. These countries may have different data protection laws than your jurisdiction.

Where required, we rely on appropriate safeguards, including standard contractual clauses, to ensure your data is protected in accordance with applicable law.

12. Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 16, we will take steps to delete it promptly. If you believe a child has provided us with personal information, please contact us.

13. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on our website and updating the "Last Updated" date at the top of this page.

Continued use of the Service after changes are posted constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy, would like to exercise your privacy rights, or wish to request removal of publicly collected information, please contact us at:

Website: https://meertrack.com